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Express Chemist Help

Has my order been despatched?

When your order is despatched, we will send you an email informing you. Emails are sent towards the end of the day, because this is when the postman picks up our parcels.

If you would like to view the status of your order, please type your email address into the box below and click "Go". A link for the last order you placed will then be sent to your email address. If you wish to view the status of an older order, you must also type in the order number:

Order Query

If you would like to provide feedback on these help pages, please go to our help pages feedback form

For more advanced options, you can log in here.

If you would like to provide feedback on these help pages, please go to our help pages feedback form.