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Express Chemist Help

I have received a damaged or defective item

If an item received is damaged or defective, we would be grateful if you could assist us by providing the information below:

Order Query

(Only required if different from the email address on your order.)

(There will be a sticker on the delivery note.)

(Please provide as much detail about the damaged and/or defective items as possible.)

If you would like to provide feedback on these help pages, please go to our help pages feedback form.